- Data Deletion Instructions
WGMP is a gym management platform operated by Webilius Technologies Pvt. Ltd.(“we”, “us”). Gyms use it to manage their members and to send them WhatsApp messages about their membership. This page explains what data we hold and how to have it deleted.
Who this applies to
Gym owners and staff who have an account on WGMP, including owners who connected a WhatsApp Business number through Facebook.
Gym members whose gym uses WGMP to manage their membership or send them WhatsApp messages.
What data we store
For gym owners:
Account details: name, email address, phone number and an encrypted password.
Gym records you enter: members, membership plans, fees, payments and equipment.
If you connected WhatsApp: your WhatsApp Business Account ID, phone number ID, business display name and phone number, plus an encrypted access token issued by Meta.
For gym members (entered by your gym):
Name, phone number, email address, address and photo, if provided.
Membership plan, fees and payment records.
Whether you agreed to receive WhatsApp messages.
WhatsApp messages exchanged between you and your gym through the platform, with their delivery status and timestamps.
How to delete your data
Gym owners
Disconnect WhatsApp: log in, open WhatsApp, and click Disconnect. This immediately deletes your stored WhatsApp connection details and access token from our systems, and we stop sending messages from your number.
Remove our app’s access through Facebook: open Facebook Settings & privacy → Settings → Business integrations, find [Product name], and click Remove. You can also remove access in Meta Business Suite under Business settings → Integrations → Connected apps.
Delete a member: open Members and click the delete icon next to the member. This deletes their profile, photo, plan and payment records.
Delete your entire account and all gym data: email [privacy@webilius.com] from the email address registered on your account, with the subject “Account deletion request”. We will delete your account, all gym records, all WhatsApp connection details, and all stored WhatsApp message history.
Gym members
Stop WhatsApp messages: reply STOP to any message from your gym. You will immediately stop receiving automatic messages, such as reminders, through our platform. Reply START to receive them again.
Delete your data: ask your gym to remove you from their member list, or email [sales@webilius.com] with:
your full name,
the name of your gym,
the phone number your gym has on record.
We will verify the request with your gym and delete your member record, photo, payment records and WhatsApp message history.
What happens after you ask
We confirm we have received your request by email within 7 days.
We complete the deletion within 30 days and email you when it is done.
Deleted data is removed from our live systems straight away, and from backups when they expire, within the same 30 days.
We may keep payment records for as long as the law requires, for example for tax or accounting purposes. They are then deleted.
Data we cannot delete
Messages on phones: messages already delivered stay on the devices of whoever sent or received them.
Data held by Meta: WhatsApp and Meta keep their own copy of messages sent through the WhatsApp Business Platform, under the WhatsApp and Meta privacy policies. To manage data held by Meta, visit https://www.facebook.com/help/contact/540977946302970 or your WhatsApp privacy settings.
Contact
For questions about this page or your data, email [sales@webilius.com].
See also our Privacy Policy: https://webilius.com/privacy-policy-2/
Last updated: 15 September 2026
- About Webilius
The Webilius
Webilius is a full-service web, app and digital marketing company based in India.
Our approach is collaborative and client-centric. We work closely with our clients to understand their vision, their brand, and their goals. This partnership allows us to tailor our services to meet the specific needs of each project, delivering results that are not just technically sound but also strategically aligned with our clients’ business objectives.
We take pride in our work and the relationships we build with our clients. Our commitment to quality, transparency, and exceptional customer service is unwavering.
We are Webilius, and we are here to help you elevate your digital presence and achieve your business goals.
Our Mission
To be the driving force behind digital innovation, crafting web and mobile solutions that not only meet but exceed our clients’ expectations, ensuring their digital presence is a beacon of success in the ever-evolving online landscape. We are committed to excellence in every project, fostering an environment where creativity and technology converge to redefine the user experience. Our team is dedicated to delivering exceptional results through unwavering integrity, collaboration, and a relentless pursuit of innovation.
We prioritize our clients’ needs, ensuring that our solutions are tailored to their unique goals and that their digital journey is one of growth and achievement.
Our Vision
To stand at the forefront of the digital revolution, where we envision a world where every business has the opportunity to thrive in the online space. We see ourselves as the architects of this transformation, building bridges between brands and their audiences through cutting-edge web and mobile applications.
Our Commitment
We are steadfast in our commitment to deliver excellence in all that we do. This commitment is woven into the fabric of our company culture, guiding our actions and decisions. We promise to uphold the highest ethical standards, to collaborate openly and honestly with our clients and team members, and to continuously seek out new ways to innovate and improve. We are dedicated to understanding our clients’ unique needs and goals, and to crafting digital solutions that are not just technically sound but also strategically aligned with their business objectives.
Our commitment is to ensure that every project we undertake is a testament to our dedication to quality, our passion for innovation, and our unwavering focus on client success.
Core Values
Integrity: We believe in honesty and transparency in all our dealings, building trust with our clients and team members.
Excellence: We strive for perfection in our work, never settling for anything less than the best.
Collaboration: We foster a collaborative environment where ideas are shared, and teamwork is valued, leading to exceptional outcomes.
Innovation: We embrace change and are always looking for new ways to push the boundaries of what’s possible in digital solutions.
Client Focus: We put our clients first, always listening to their needs and working tirelessly to exceed their expectations
Core Values
What we stands for?
Innovation
Pioneering creative solutions and embracing the latest technologies.
Integrity
Upholding honesty, transparency, and ethical standards in all dealings.
Excellence
Committing to the highest quality in every project and service.
Collaboration
Fostering strong partnerships with clients and team members.
Customer Satisfaction
Prioritizing client needs and exceeding their expectations.
Continuous Learning
Encouraging growth and staying ahead in a rapidly evolving industry.
